Returns & Exchanges

Due to the perishable nature of our pasta, we are unable to accept physical returns, but we offer a 100% Satisfaction Guarantee. If your order arrives damaged or doesn't meet your expectations, please contact us within 30 days for a full refund or replacement.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, please check your pasta boxes for any signs of transit damage or missing items.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and a brief description of the issue.

• 3.
  Provide Proof

  Attach a photo of any damaged packaging or incorrect items so we can improve our fulfillment process.

• 4.
  Resolution

  Once reviewed, we will issue a credit to your original payment method or ship a replacement order within 3-5 business days.